HIDE your face (kyonomiko) wrote,
HIDE your face

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Computer drama

Today, I had the honor of getting to format my hard drive and reinstall windows.

These computer problems are just so frustrating. I feel like the tech support guys just don't listen to me. I'm not one of those total idiots that doesn't know what they are talking about. I don't know everything about computers, but I know enough to be thoroughly dangerous.. and I know when they are feeding me BS about not downloading porn, using more firefox, etc. I don't care what tech support says.. having WoW and Ventrilo on my computer and using external USB storage devices for 4 months doesn't suddenly cause windows to become corrupt on alt-tabbing.

It took me the better part of the morning and all of the afternoon to finally re-install everything. When I hung up with tech support, they asked if there was anything else they could do for me. I said "WHY YES! That problem where I randomly get disconnected from the internet all the time with pages time out?? If you're restoring my system back to factory settings, I'm going to have this problem again! If I choose to surf the intarwebz... at all... I'm going to have to restart my computer completely about 5 times a day. If you're restoring my system back to factory settings, I'm also going to get about 4 blue screens a week. You need to fix those things all over again."

The dude basically refused, saying obviously the programs I run and the devices I have connected are interfering with this amazing firewall program, and that I don't need to change any of the settings of this program. He insisted that I "try things out" for a while without installing any programs or plugging anything else into the computer, and then add things one at a time to figure out what the conflict is.

The conflict is this faulty software they sold us. I don't remember WTF the guy did the other time I called to finally fix everything, but now I'm stuck with a problem I thought I was done with because "FACKTORIEE SETTINGZ IZ BEZT!"

This is totall bullshit... I am going to end up having to uninstall a program that is paid through 2011 to find somthing for free that won't cause me so much grief because the dude that I was talking to today was tired of being on the phone with me for two hours repairing this peice of shit computer.

Not to mention all the time I'm going to have to spend trying to re-configure video settings, all my game crap, trying to find another 1900x1020 desktop wallpaper that doesn't look like shit and isn't covered with puppies or grass. I'm so incredibly frustrated right now
Tags: computers suck


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